Kibtzu

Guidelines for Renters

Welcome to Kibtzu! Please review these guidelines to ensure a smooth and secure experience for you and the listers you rent from.

1. Platform Use & Liability

  • Kibtzu acts only as a facilitator and is not liable for damages, cancellations, or disputes.

  • All communication, bookings, and payments must remain on Kibtzu. - Attempting to move transactions off-platform is strictly prohibited and may result in account suspension.

  • Use Kibtzu messages to arrange pickup, delivery, and drop-off

  • Important: For both listers and renters, all communication—including pickup, delivery, and drop-off arrangements—must happen through Kibtzu’s messaging system. This ensures that your booking is documented and protected through our platform's policies. Any coordination off-platform means you are not protected and could risk suspension of your account.

2. Responsibilities

  • You are fully responsible for the item or space during your rental period.

  • Treat all rentals with care and respect.

3. Cancellations & Policies

  • Review our Cancellation Policy, Damage & Liability Terms, and Trust & Safety Guidelines in the footer of our website.

4. Support

  • Need help? Contact us anytime at support@kibtzu.com.